Frequently Asked Questions
Questions about Beanstack? Find your answers here!
What is Beanstack?
Simple! It's the world's easiest way to keep track of all the books you read. When you create a Beanstack account for yourself or your family, you're instantly connected to your local library's reading programs, so you'll get credit for every minute and every page. We'll keep all your stats for you, cheer you on while you work towards your program goals, and let you know when you've earned prizes. When your library's program ends, you keep your account, and your reading history-it's always free, and you can keep right on logging your leisure reading. When the next library program comes around, no need to re-register -- just click on it, and you're in.
*Also, Beanstack has an app! Download it for free on any of your digital devices and track while on the go!*
How do I log my reading or activities?
In one swipe! Flip your book over and use your phone to scan the bar code on the back. Boom, you're done. Seriously, the Beanstack mobile app makes it that easy. If you want to get fancy, you can also enter the number of pages, minutes, or hours (nice work!) that you read. If your library uses Activities, they'll be there on your screen -- just click the ones you've done.
How do I get my prizes I earn in Beanstack?
Every time you hit a reading milestone, you'll win a badge-a little digital fist bump to celebrate the quality time your brain and your books have been spending together. Sometimes those milestones will come with real, actual loot from the library-we'll let you know, so you can go in and claim your sweet reward.
*YA and Adult have raffle tickets for the Grand Prizes -- Children's will receive one and can pick the T-shirt size
May I add more than one reader to my account?
Of course. You can set up as many profiles as you like, for readers of any age. And if you're a parent who reads aloud to more than one kid at a time, you can credit that reading time to multiple children's accounts with a single click -- no need to log it in separately for each of your avid listeners.
How do I update my password?
Tap that little "gear" button in the top right and hit "Edit Account."
Can I write a review?
We want to hear about your favorite books! We encourage any age reader to write a review of favorite books they have read. Under "Add a Review" you or your child can add a review of a favorite book OR they can submit a picture of the book.
How do I stop receiving emails from Beanstack?
Just click "Edit Reader" (it's right next to your name) and hit "No" under Email Notifications.
Don't see the answer to your question?
Email the library at email@example.com, message us via Facebook Messenger, or call M - F 217-424-2900 during regular business hours. (If we don't have someone there to answer, select option 8 to leave a message, and we'll get back to you as soon as possible.)